Tuhti Casino Privacy, Plainly Explained

We are Tuhti Casino, and this policy explains how we handle the personal details you give us when you open an account, deposit in AUD or contact support by live chat or email. We collect your name, date of birth, address, email and phone number, plus the identity documents needed for verification before your first withdrawal.

Payment data is handled by the provider you choose. Card numbers for Visa and Mastercard are tokenised, and we never store full card details on our servers. For Skrill, Neteller, Jeton, MuchBetter, Paysafecard, Bitcoin or USDT, we keep only the transaction references needed to match deposits and payouts.

We use this information to run your account, prevent fraud, meet anti-money laundering checks and send offers you have agreed to receive. You can switch off marketing emails at any time in your profile. To request a copy of your data or ask us to delete it, write to our support team. We reply within 30 days.

We are Tuhti Casino, and we only ask for the data we need to run your account, process payments in AUD and meet our legal duties. When you register, we record your name, date of birth, email address, phone number and residential address. Before your first withdrawal we may request a photo ID and a recent utility bill to confirm your identity and age.

Payment data depends on the method you choose. For Visa and Mastercard we store only a masked card number, since the full details are handled by our payment processor. With Skrill, Neteller, Jeton, MuchBetter or Paysafecard we keep the wallet ID or voucher reference. Bitcoin and USDT transactions are linked to the wallet address you use.

We also log technical data such as your IP address, device type and session times, plus your betting history across slots, live tables and the sportsbook. This helps us spot fraud and set deposit limits. If you contact support by live chat or email, we keep those transcripts too.

We keep personal data only for as long as there is a clear reason to hold it. While your Tuhti Casino account is open, we store your profile details, login history, game sessions and bonus records so the account works properly and any disputes can be checked against real logs.

Payment records follow stricter rules. Deposits and withdrawals made by Visa, Mastercard, Skrill, Neteller, Jeton, MuchBetter or Paysafecard, along with Bitcoin and USDT transfers, are kept for at least five years after your last transaction. Anti-money laundering requirements set that period, and we cannot shorten it on request.

If you close your account, we stop using your data for marketing straight away. Identity documents and transaction history stay in restricted storage until the legal period ends. After that we delete them or anonymise them. Live chat and email transcripts are usually deleted after 24 months unless they are tied to an open complaint.

We are Tuhti Casino, and you stay in control of the personal details you share with us. You can ask for a copy of everything we hold on your account, from your registration details to your deposit history in AUD across Visa, Mastercard, Skrill, Neteller or Bitcoin. We send it in a readable format, usually within 30 days.

If something is wrong, tell us and we will correct it. You can also ask us to delete your data. Some records, such as transaction logs and identity checks, have to be kept for a set period under anti-money laundering rules, so we will explain clearly what stays and why.

You can opt out of marketing emails and bonus offers at any time, either from your account settings or with the unsubscribe link. To use any of these rights, contact our team through live chat or email. We confirm your identity first, then handle the request free of charge.

Tuhti Casino uses cookies and similar storage to keep the site running. Essential cookies hold your login session, remember your currency setting in AUD and protect payment pages when you deposit with Visa, Mastercard, Skrill or Bitcoin. Without them you would be logged out every time you opened a new page, so these cannot be switched off.

We also use a small set of analytics cookies. They show us which pages load slowly, which games people open most (Gates of Olympus and Book of Dead are usually at the top) and where the cashier flow causes problems. This data is grouped and does not identify you by name.

Marketing cookies are optional. They tell us which partner site sent you to us and help us avoid showing you a welcome offer you have already claimed. You can accept or refuse them in the cookie banner on your first visit and change that choice later from the footer link. Clearing your browser storage removes all of them, though you will need to log in again afterwards.

Tuhti Casino serves players in Australia, so local privacy law shapes most of our data practices. Some players live in, or travel from, the European Union or the wider EEA. For those players we also follow the General Data Protection Regulation (GDPR) when we collect, store or share their information.

Under GDPR you can ask for a copy of the data we hold on you, have errors corrected, or have your account data erased. Some records have to be kept for a set period, for example payment logs from Visa, Skrill or Bitcoin transactions needed for anti-money laundering checks. You can also object to marketing at any time. Opting out of bonus emails takes one click and does not affect your balance.

To make a request, contact our support team by email or live chat. We will confirm your identity first, then reply within 30 days.